We’ll direct you through the claim process.

This guide will ask you a concern and based on your response reveal you another question or result.

Before you begin, inspect if you’re qualified for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in progress?

3: You can track your claim for JobSeeker Payment

You may require to supply supporting files to progress your claim.

We’ll let you understand the outcome of your claim. We’ll send a message to your myGov Inbox.

If you don’t get electronic letters, we’ll send you a letter in the mail.

If you believe we have actually made an error you can ask us to evaluate our decision.

We can help if you remain in financial challenge or need special support while we process your claim.

4: Are you declaring JobSeeker Payment for yourself?

5: Do you have a Nominee arrangement in location?

To claim on someone else’s behalf you should be authorised.

The individual you’re claiming for must nominate you to be their Centrelink Correspondence Nominee.

6: Adding a Candidate arrangement

You need to have an arrangement in location to claim on somebody else’s behalf.

The individual you’re declaring for will need to start the procedure. Read about how to add a Candidate arrangement using your online account.

7: Do you want to claim online?

The easiest way is to declare online.

8: You can declare over the phone

If you can’t declare online, call us on the Centrelink Employment Services line.

You don’t need to go to a service centre to make a claim. If you’re feeling unhealthy, or require to isolate yourself in your home, please don’t visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to claim

To declare a payment you need a myGov account linked to Centrelink. If you do not have a myGov account, it’s easy to create one.

To connect Centrelink you’ll require your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you require Centrelink connected to your myGov account. If you have a CRN you can connect Centrelink to your myGov account.

Follow these actions to link to Centrelink and make a claim.

1. In myGov, choose View and link services.

1. Under Link a service find Centrelink and select Link.
2. Select I have a CRN and follow the prompts to connect Centrelink to your myGov account.
3. Select Centrelink from your connected services.
4. Select Make a claim or view declare status, then Make a claim.
5. Under Job Seekers select Get Started.
6. Select Look For JobSeeker Payment then follow the triggers to complete your claim.
   
   13: Create a myGov account and show who you are to link to Centrelink
   
   To declare a payment you need a Centrelink online account linked to myGov. If you don’t have a myGov account, it’s simple to produce one.
   
   Follow these steps.
   
   1. Go to myGov and choose Create an account.
7. Read the Terms of usage. If you concur to the terms, select I agree.
8. Enter your email address, then verify this address utilizing a code we email to you. Your myGov account need to utilize a distinct email address. You can’t utilize the same e-mail for another myGov account.
9. Enter your mobile number, if you have one. If you enter a number you’ll get a code sent out to it each time you sign in to your myGov account.
10. Create a password and 3 secret questions and go into answers.
11. You have actually produced your myGov account, select Continue to myGov.
    
    After you prove who you are through myGov by entering some details about you, you’ll get a CRN. We’ll examine if you already have a CRN or create one and link Centrelink to your myGov account.
    
    14: Prove who you are to link Centrelink
    
    1. In myGov, select Continue from the Government support for Coronavirus alert.
12. Select I require a CRN.
13. Follow the to enter your identity details.
14. Enter info from your Medicare card.
15. Enter some personal details and we’ll inspect them versus our records.
16. We’ll connect Centrelink to your myGov account and you’ll then have a Centrelink online account.
17. You’ll require identity information from one of these files: - existing Australian passport
18. Australian birth certificate
19. Australian citizenship certificate
20. Australian visa.
    
    You’ll also require identity information from one of these files:
    
    - Australian driver licence
21. ImmiCard issued by the Department of Home Affairs
22. Australian Citizenship by Descent Certificate.
    
    You can now begin your claim for a payment. Before you can submit your claim, you’ll require to visit a service centre to finish our identity requirements. You’ll need to give us an acceptable photo identity document along with any other files we might request.
    
    If you can’t prove who you are online to get a CRN, call us on the Centrelink Employment Services Line.
    
    15: How to claim after you develop your myGov account and link to Centrelink
    
    16: Is your myGov account connected to Centrelink?
    
    You require to link your myGov account to Centrelink to make your claim.
    
    17: Do you have a Centrelink Customer Reference Number (CRN)?
    
    If you do not have one or can’t remember your Centrelink Customer Reference Number (CRN), select No.
    
    18: Sign in to myGov and show who you are to link Centrelink
    
    To declare a payment online, wiki.team-glisto.com you’ll require to do both the following:
    
    - link your Centrelink online account to myGov
23. show your identity to Centrelink.
    
    You can do both of these with a strong Digital Identity.
    
    myGovID is currently the only Digital Identity provider that provides the strong level Digital Identity needed for Centrelink.
    
    Download and use the myGovID app to get a strong level Digital Identity. You’ll require to enter your personal details, information from your identity documents and confirm your photo.
    
    Discover how to establish the myGovID app on the myGovID website.
    
    Once you have a strong level Digital Identity, follow these actions to link Centrelink and show your identity.
    
    1. Sign in to myGov.
24. Select View and link services, then select Centrelink.
25. Give your consent to share your information with Centrelink.
26. Select No to Do you have or know your CRN?
27. Select Get begun in the Digital Identity (Recommended) box.
28. Connect your Digital Identity to myGov.
29. Enter other information about you.
    
    If you can’t show your identity online, call us on the Centrelink Employment Services line.
    
    19: How to declare after connecting Centrelink to your myGov
    
    Once your Centrelink online account is connected to myGov, you can apply online.
    
    1. Sign in to myGov.
30. Select Make a claim or view claim status, then Make a claim.
31. Under Job Seekers select Start.
32. Select Look For JobSeeker Payment then follow the triggers to finish your claim.
    
    20: Check in to myGov and make a claim in Centrelink
    
    If your Centrelink online account is linked to myGov, you can apply online.
    
    To do this:
    
    1. Sign in to myGov.
33. Select Make a claim or view declare status, then Make a claim.
34. Under Job Seekers select Get going.
35. Select Request JobSeeker Payment and follow the triggers to complete your claim.
    
    We’ll tell you if you need to do anything else to finish your claim. We might ask you send supporting files to send your claim.
    
    You can complete these actions up to 13 weeks before your situations change. You can then submit your claim 2 week before your situations alter. We’ll call you to remind you to do this.
    
    21: Check in to myGov and link to Centrelink with your CRN to declare
    
    To claim a payment you need a Centrelink online account linked to myGov. When you have a CRN we can create a Centrelink online represent you and connect it to your myGov.
    
    Follow these actions:
    
    1. Check in to myGov.
36. Select View and link services, then select Centrelink.
37. Select I have a CRN and follow the triggers to link Centrelink to your myGov account.
38. Select Centrelink from your connected services.
39. Select Make a claim or view declare status, then Make a claim.
40. Under Job Seekers select Get started.
41. Select Make An Application For JobSeeker Payment and follow the prompts to complete your claim.
    
    We’ll inform you if you require to do anything else to complete your claim. We may ask you for supporting files to submit your claim.
    
    22: After you claim by phone
    
    We’ll call you if we need more information.
    
    We’ll send you a letter to let you understand your claim outcome. If your claim achieves success, we’ll let you know:
    
    - when you’ll get your first payment
42. just how much you’ll get.
    
    23: After you declare online
    
    After you submit your claim online, you’ll get a receipt informing you:
    
    - the ID variety of your claim
43. the date we approximate your claim will be total.
    
    If your Centrelink online account is linked to myGov, indication in now to track your claim online.
    
    Sign in to myGov
    
    You can likewise use the Express Plus Centrelink mobile app.
    
    If you do not concur with our choice call us on the Centrelink Employment Services line. If you still do not concur, you can ask us to evaluate our decision.
    
    To do your business with us, produce a myGov account and link it to Centrelink.
    
    You need to prove your identity before you claim a payment or service.
    
    When you claim a payment or service, we’ll ask you for some files to support your claim.
    
    If you or your partner quit working, or modification from complete time to casual work we’ll need a Work Separation Certificate from you in some scenarios.
    
    You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, upgrade your information and get payments for you.