In Ontario, you may file a claim with the Ministry of Labour, Immigration, Training and Skills Development if you think the Employment Standards Act (ESA), job Employment Protection for Foreign Nationals Act (EPFNA) or Protecting Child Performers Act (PCPA) is being violated.

If you have actually lost your job, please check out Employment Ontario to discover how they can help you get training, construct abilities or discover a new task.

Filing a claim

You can sue online for any concerns relating to the Employment Standards Act (ESA) or Employment Protection for Foreign Nationals Act (EPFNA).

File a claim

You can likewise sue online for concerns relating to the Protecting Child Performers Act (PCPA).

File a PCPA claim

Watch the filing a claim video to understand what to expect when submitting a work requirements declare

If you have actually currently started a claim

If you have actually currently started or sued through the claimant website, you can:

- check in to continue your claim
- inspect the status of your claim
- upload documents to your claim.
Creating a My Ontario account

If you have actually formerly signed up for the claimant website using a ONe-Key account, please choose the sign-in/ develop account button and create a My Ontario account utilizing the exact same email address that was utilized when you registered in the claimant portal. If you do not use the exact same email address, you will not have the ability to see any of your formerly submitted claims. If you require support, please contact the Employment Standards Information Centre.

Sign-in/ produce account

Watch the claimant portal video for an overview of the portal features, consisting of how to sign-up and utilize the portal.

Internet web browser requirements

To submit a claim online using e-claim or to access the claimant portal you should use:

- Chrome
- Firefox
- Microsoft Edge
- Safari
Other browsers may work, however they are not supported by the e-claim or claimant website.

PDF claim forms

You can also submit an ESA or EPFNA claim utilizing the PDF claim type.

Submit your claim by:

- fax to 1-888-252-4684 or
mail to:

Provincial Claims Centre Ministry of Labour, Immigration, Training and Skills Development 70 Foster Drive, Suite 410 Roberta Bondar Place Sault Ste. Marie, Ontario P6A 6V4


Employment Standards Act claims

Most workers operating in Ontario are covered by the ESA. However, some workers are not covered by the ESA and some staff members who are covered by the ESA have unique rules and/or exemptions that may apply to them.

A claim might be made when you think your employer has actually breached your rights under the ESA.

Examples of ESA infractions include:

- Failure to pay an employee the right rate of pay and/or public vacation pay, getaway pay or other salaries they are entitled to under the ESA.
- Not supplying a worker with time off for an entitled leave of absence under the ESA or penalizing an employee for taking such a leave.
- Not supplying a staff member with wage declarations or other needed files.
To find out more, check out Your Guide to the Employment Standards Act or the Guide to special guidelines and exemptions.

The ESA is not the only law that applies to Ontario workplaces. The rules under the ESA are minimum requirements. You might have higher rights under:

- an employment agreement
- cumulative agreement
- the common law
- other legislation
If you have questions about your privileges, you might want to call an attorney.

Time limits for submitting an ESA claim

There are time limits that use to filing an ESA claim. Generally, you must sue within 2 years of the alleged ESA violation. If you file a claim within the two-year limitation an employment standards officer will investigate the claim.

Similarly, if your company owes you wages, the earnings must have been owed to you in the two years before your claim was applied for the earnings to be recoverable under the ESA.

Employment Protection for Foreign Nationals Act claims

A claim might be made when you think your company or an employer has breached your rights under the EPFNA.

The EPFNA applies to foreign nationals who work or are seeking work in Ontario through an immigration or foreign temporary employee program. For example, if you are working or looking for work in Ontario through the federal Temporary Foreign Worker Program, or the Seasonal Agricultural Worker Program, the EPFNA would likely use to you.

Examples of EPFNA offenses consist of:

- an employer charging you any costs
- a company charging you for working with costs (with restricted exceptions).
- an employer or company holding onto your property (such as a passport).
- an employer or company penalizing you for inquiring about or exercising your EPFNA rights.
Foreign nationals utilized in Ontario also have rights under the ESA. For example, if you are not being paid all salaries owed, you might be able to submit a claim under the ESA.

Time limits for submitting an EPFNA claim

Generally, you need to submit your EPFNA claim within three-and-a-half years of the date of the supposed EPFNA violation. Similarly, a work standards officer can typically provide an order for money owed to you under the EPFNA in the three-and-a-half-year duration before the date you submitted an EPFNA claim.

Discover more about your rights under the EPFNA.

Protecting Child Performers Act declares

The Protecting Child Performers Act (PCPA) offers certain work environment protections to kid performers who are under 18 years of age working in the live and documented show business.

It consists of minimum rights with respect to hours of work, breaks and payment of travel expenses.

The PCPA applies to:

- child performers.
- their parents.
- their guardians.
- employers.
Sections are imposed by the Health and wellness Program or the Employment Standards Program.

Discover more about the rights of kid entertainers under the PCPA and check out the Child Performers Guideline.

Filing a PCPA claim

You can submit a PCPA claim if you believe workplace defenses have not been provided to a kid performer in Ontario. Filing a claim is totally free.

To file a claim, you must be either:

- a child entertainer under 18 years of age.
- the moms and dad or guardian of a child performer under 18 years of age.
The kid entertainer should not be covered by a cumulative contract.

To submit a claim:

Download the claim kind from the types repository and wait to your computer system.
1. Open the type with Adobe Reader (download Adobe Reader for complimentary).
2. Fill out the kind with all the required info.
3. Select the “submit by email” button within the type to send your claim.
Please just file your claim when.

After you sue:

- You will get an email verification that includes your claim number.
Ministry of Labour, Immigration, Training and Skills Development staff will examine your claim as quickly as possible.
Time frame to filing a PCPA claim

Generally, a PCPA claim need to be submitted within 2 years of the alleged PCPA infraction.

When a claim can not be filed

Generally, a claim can not be submitted if:

- you have actually taken court action against your company for the very same issue.Note: If you file a claim with the Ministry of Labour, Immigration, Training and Skills Development and decide to pursue your rights through the courts, you should withdraw your submitted claim within two weeks after it is submitted.


This claim kind is not intended for you if:

- you work in an industry that falls under federal jurisdiction.
- you wish to file a grievance about and safety.
- you want to file a human rights grievance under the Human Rights Code.
- you wish to submit a claim with the Workplace Safety and Insurance Board (WSIB).
What to expect after you file a claim

Claims are examined in the order that they are received. The amount of time it takes for a claim to be assigned differs, depending on numerous aspects, including the quantity of incoming claims. Anyone who sends an employment standards declare gets a verification and is appointed a claim number. You will be called by the ministry once the claim has actually been appointed for examination.

The claims examination procedure can take several months. Most of the times, a claim is designated to an early resolution officer (ERO) for initial examination. If the claim is not dealt with by the ERO, the claim will then be assigned to an employment requirements officer (ESO). The ESO finishes the investigation, provides a composed decision and takes enforcement action if essential.

To avoid hold-ups with processing your claim, please ensure all info is proper and supporting files are submitted. If you are sending a problem, you must register for the claimant portal so you can visit to see where your complaint remains in the process.